Privacy Policy

Company Name: AminH LTD
Company Number: 16053375
Registered Address: Unit 13 Freeland Park, Wareham Road, Lytchett Matravers, Poole, England, BH16 6FA
Phone: +447386128614
Contact Email: info@aminh.co

1. Introduction
AminH LTD ("we", "us", "our") is committed to protecting the privacy and data of our users, clients, and partners. This Privacy Policy explains how we collect, use, and protect your personal data, particularly in connection with our services that use Meta (Facebook) platforms such as Instagram and WhatsApp APIs. We comply with all applicable UK and EU data protection laws, including the UK GDPR and the Data Protection Act 2018. This policy is written in accordance with Meta’s Platform Terms and Data Protection requirements to support our role as a Technology Provider.

2. Information We Collect
We may collect the following types of personal data:
Business Information: Name, business name, business email, contact number, and business address.
User Communication Data: Messages, automated responses, or chat data processed via our automation tools (e.g., Instagram or WhatsApp business messaging APIs).
Technical Data: IP address, browser type, device data, usage logs, and cookies.
Meta-Connected Data: With user authorization, we may process Instagram usernames, WhatsApp numbers, profile IDs, and page-related metadata.
We only access Meta platform data that is explicitly authorized by users or business administrators and required to operate our services.

3. How We Use Your Information
We use the data we collect to:
Provide and improve our automation, messaging, and business management tools
Facilitate communication between our clients and their customers
Monitor service performance and security
Comply with platform requirements and user permissions as defined by Meta’s Data Use Policy
Support business operations, analytics, and customer support
We do not sell or share personal data with third parties for marketing purposes.

4. Data Processing on Meta Platforms
As a technology provider using Meta platforms (including Instagram Graph API and WhatsApp Business API), we follow Meta's Developer Policies, Platform Terms, and Data Protection Addendum. We only access, store, and process data necessary to provide our automation and integration services.
AminH LTD does not retain Meta platform data beyond the duration necessary to perform the services authorized by the user. We do not use Meta data for any unrelated purposes, nor do we aggregate or repurpose it.

5. Data Storage and Security
We implement industry-standard security measures including:
Encrypted communication (HTTPS / TLS)
Secure cloud infrastructure (UK/EU-based data centers)
Access control and user authentication
Routine backups and vulnerability monitoring
Data is stored only as long as necessary to provide services or meet legal/regulatory obligations.

6. Data Sharing
We may share data only under the following conditions:
With third-party service providers who assist in delivering our services (e.g., hosting, infrastructure), under strict data protection terms
With regulatory or legal authorities if required by law
With Meta/Facebook as required by their platform compliance and auditing process
We do not share user data with advertisers or unrelated third parties.

7. User Rights
You have the right to:
Access your data
Request correction or deletion of your data
Withdraw consent for data processing (where applicable)
Lodge a complaint with the UK Information Commissioner's Office (ICO)
To exercise these rights, contact us at: info@aminh.co

8. Cookies and Tracking
Our website may use cookies and third-party tools (e.g., Google Analytics) to track usage statistics. These tools help us optimize user experience and monitor performance. You can manage cookie preferences in your browser settings.

9. Changes to This Policy
We may update this Privacy Policy as needed to reflect changes in regulations, services, or platform policies. Any updates will be posted on this page with the revised effective date.

10. Contact Us
For any questions or concerns about this policy or your data, please contact us at: AminH LTD
Unit 13 Freeland Park
Wareham Road
Lytchett Matravers
Poole, England
BH16 6FA
Phone: +447386128614
Email: info@aminh.co

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.